biz crm
Tidio
Live chat and AI chatbot.
Why It Matters
Live chat and AI chatbot. Essential tool for its category.
Limitations
See product page for current limitations and pricing details.
Last updated: Mar 18, 2026
Ethics & Responsibility
72
Good
Above-average practices with good transparency.
Safety
75
Good safety practices in place with active monitoring.
Bias
72
Active bias monitoring with documented fairness practices.
Power
58
Standard corporate structure; some transparency.
Copyright
78
Clear content policies with attribution practices.
Security
75
Robust safeguards against malicious use.
Privacy
68
Standard data practices; some collection.
Environment
55
Standard practices; limited environmental reporting.
Military
85
Explicit policy against military and surveillance use.
Arts
86
Augments creative work with licensed training data and creator compensation.
Truth
78
Good accuracy with some source attribution features.
Cognition
85
Designed to teach and promote critical thinking.
Certifications
- GDPR CompliantComplies with the EU General Data Protection Regulation, which governs how personal data of EU residents is collected, stored, and processed. Grants users rights to access, delete, and port their data.
Last updated: 2026-03
How we score ethics:
Tools are evaluated across 11 categories based on public disclosures, third-party audits, regulatory actions, and documented incidents.
Good Bot = Top 25% of ethics scores
Bad Bot = Bottom 10% of ethics scores
User Ratings
G2
4.6/5400+ reviews
"AI chatbot that handles common customer questions well. Easy to set up without technical knowledge."Read reviews on G2 →
Tags
Get Matched
Not sure if Tidio is right for you? Let our AI match you to the perfect combination of tools for your specific situation.