AI Tools·Freshsales
biz crm

Freshsales

AI-powered CRM from Freshworks with Freddy AI — lead scoring, deal insights, workflow automation, and built-in phone and email at competitive pricing.

81Avg Review
Based on verified user ratings
Visit Website ↗
PricingFree (3 users) · Growth $15/user/mo · Pro $39/user/mo · Enterprise $69/user/mo
Ease of UseBeginner
Best ForGrowing businesses, companies wanting Salesforce-like features at SMB pricing

Why It Matters

Freshsales includes phone and email natively — no extra tools or integrations. For teams that live in their CRM, that consolidation saves real money and friction.

Limitations

Less ecosystem than Salesforce/HubSpot · Brand recognition is lower · Some advanced features need higher tiers

Ethics & Responsibility

Ethics analysis not yet available

We haven't completed a comprehensive ethics review of Freshsales yet. This section will be updated once our research team has evaluated the tool's safety practices, bias mitigation, privacy policies, and other ethical considerations.

User Ratings

G2
4.5/5
1,100+ reviews
"Freshsales gives us 80% of Salesforce at 20% of the cost. The built-in phone alone saves us $50/user/month."
Find Your Stack

Not sure if Freshsales is right for you? Let our AI match you to the perfect combination of tools for your specific situation.

Get My Recommendations