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Salesforce NPSP
Salesforce for nonprofits.
Why It Matters
Salesforce for nonprofits. Essential tool for its category.
Limitations
See product page for current limitations and pricing details.
Last updated: Mar 18, 2026
Ethics & Responsibility
72
Good
Above-average practices with good transparency.
Safety
78
Good safety practices in place with active monitoring.
Bias
70
Active bias monitoring with documented fairness practices.
Power
48
Concentrated control with limited transparency.
Copyright
78
Clear content policies with attribution practices.
Security
80
Robust safeguards against malicious use.
Privacy
68
Standard data practices; some collection.
Environment
58
Standard practices; limited environmental reporting.
Military
68
No specific military policy; consumer focus.
Arts
83
Supports creative workflows with some attribution practices.
Truth
72
Good accuracy with some source attribution features.
Cognition
84
Supports learning outcomes alongside assistance.
Certifications
- SOC 2An auditing standard that verifies a company securely manages data to protect customer privacy. Covers security, availability, processing integrity, confidentiality, and privacy.
- FedRAMP AuthorizedAuthorized under the Federal Risk and Authorization Management Program. Means the product meets strict U.S. government security standards for cloud services.
Known Concerns
- Salesforce platform data concentration concerns
Last updated: 2026-03
How we score ethics:
Tools are evaluated across 11 categories based on public disclosures, third-party audits, regulatory actions, and documented incidents.
Good Bot = Top 25% of ethics scores
Bad Bot = Bottom 10% of ethics scores
User Ratings
G2
4.0/5100+ reviews
"Salesforce for nonprofits with AI donor insights. Powerful but requires Salesforce expertise."Read reviews on G2 →
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