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Otter.ai
AI transcription and meeting assistant that joins Zoom, Meet, and Teams calls to transcribe, summarize, and identify action items — searchable meeting memory for your organization.
84Avg Review
Based on verified user ratings
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Why It Matters
Otter builds a searchable database of every meeting. Six months later, search "Q3 budget discussion" and find the exact moment that decision was made.
Limitations
Accuracy varies with audio quality and accents · Free tier is limited · Enterprise features require Business tier
Ethics & Responsibility
58
Moderate
Average, room for improvement
Safety
62
Basic safety measures; some room for improvement.
Bias
60
Some bias testing conducted; results not fully public.
Power
55
Standard corporate structure; some transparency.
Copyright
65
Standard training practices; no major disputes.
Security
55
Basic protections in place; some vulnerabilities.
Privacy
48
Extensive data collection or unclear policies.
Highlights
- Transcription accuracy
Concerns
- 2025 lawsuit over recording consent
- Privacy in meetings
Sources: Otter.ai lawsuit 2025
User Ratings
G2
4.3/5
200+ reviews
"Otter's meeting summaries and action items save our team hours of manual note-taking every week."
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