content voice
Otter.ai
AI transcription and meeting assistant that joins Zoom, Meet, and Teams calls to transcribe, summarize, and identify action items — searchable meeting memory for your organization.
84Avg Review
Based on verified user ratings
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Why It Matters
Otter builds a searchable database of every meeting. Six months later, search "Q3 budget discussion" and find the exact moment that decision was made.
Limitations
Accuracy varies with audio quality and accents · Free tier is limited · Enterprise features require Business tier
Last updated: Mar 18, 2026
Ethics & Responsibility
68
Moderate
Standard practices with room for improvement.
Safety
72
Good safety practices in place with active monitoring.
Bias
70
Active bias monitoring with documented fairness practices.
Power
58
Standard corporate structure; some transparency.
Copyright
75
Clear content policies with attribution practices.
Security
72
Robust safeguards against malicious use.
Privacy
60
Standard data practices; some collection.
Environment
55
Standard practices; limited environmental reporting.
Military
82
Clear restrictions on defense applications.
Arts
52
Mixed impact on creative industry; some concerns.
Truth
61
Standard accuracy; some hallucination issues.
Cognition
72
Supports learning outcomes alongside assistance.
Certifications
- SOC 2An auditing standard that verifies a company securely manages data to protect customer privacy. Covers security, availability, processing integrity, confidentiality, and privacy.
Known Concerns
- Records conversations — privacy implications
Last updated: 2026-03
How we score ethics:
Tools are evaluated across 11 categories based on public disclosures, third-party audits, regulatory actions, and documented incidents.
Good Bot = Top 25% of ethics scores
Bad Bot = Bottom 10% of ethics scores
User Ratings
G2
4.3/5200+ reviews reviews
"Otter's meeting summaries and action items save our team hours of manual note-taking every week."Read reviews on G2 →
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