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Luma Health
Patient engagement platform.
Why It Matters
Patient engagement platform. Essential tool for its category.
Limitations
See product page for current limitations and pricing details.
Last updated: Mar 18, 2026
Ethics & Responsibility
80
Good
Above-average practices with good transparency.
Safety
85
Strong safety measures with comprehensive guardrails and regular testing.
Bias
78
Active bias monitoring with documented fairness practices.
Power
62
Standard corporate structure; some transparency.
Copyright
82
Clear content policies with attribution practices.
Security
80
Robust safeguards against malicious use.
Privacy
82
Clear privacy policies with opt-out options.
Environment
58
Standard practices; limited environmental reporting.
Military
88
Explicit policy against military and surveillance use.
Arts
80
Supports creative workflows with some attribution practices.
Truth
84
Good accuracy with some source attribution features.
Cognition
81
Supports learning outcomes alongside assistance.
Certifications
- HIPAA CompliantMeets the U.S. Health Insurance Portability and Accountability Act standards for protecting sensitive patient health information. Required for healthcare applications.
- SOC 2An auditing standard that verifies a company securely manages data to protect customer privacy. Covers security, availability, processing integrity, confidentiality, and privacy.
Last updated: 2026-03
How we score ethics:
Tools are evaluated across 11 categories based on public disclosures, third-party audits, regulatory actions, and documented incidents.
Good Bot = Top 25% of ethics scores
Bad Bot = Bottom 10% of ethics scores
User Ratings
Capterra
4.6/5200+ reviews
"AI appointment reminders reduced our no-show rate from 18% to 6%."Read reviews on Capterra →
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