prod meetings

Fireflies.ai

AI meeting assistant that joins calls, transcribes conversations, and generates searchable summaries — integrates with CRM and project tools to turn meetings into action.

85Avg Review
Based on verified user ratings
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PricingFree (limited) · Pro $18/user/mo · Business $29/user/mo · Enterprise custom
Ease of UseBeginner
Best ForSales teams, product managers, anyone who needs meeting records and follow-ups

Why It Matters

Fireflies builds an AI-searchable knowledge base of every meeting. Months later, search "pricing discussion with Acme" and find the exact conversation.

Limitations

Accuracy varies with audio quality · Some clients uncomfortable with AI note-takers · Storage limits on lower tiers

Last updated: Mar 18, 2026

Ethics & Responsibility

68
Moderate
Standard practices with room for improvement.
Safety
72
Good safety practices in place with active monitoring.
Bias
70
Active bias monitoring with documented fairness practices.
Power
58
Standard corporate structure; some transparency.
Copyright
75
Clear content policies with attribution practices.
Security
72
Robust safeguards against malicious use.
Privacy
58
Standard data practices; some collection.
Environment
55
Standard practices; limited environmental reporting.
Military
82
Clear restrictions on defense applications.
Arts
78
Supports creative workflows with some attribution practices.
Truth
67
Standard accuracy; some hallucination issues.
Cognition
76
Supports learning outcomes alongside assistance.

Ethics Breakdown

68Moderate
Certifications
  • SOC 2
    An auditing standard that verifies a company securely manages data to protect customer privacy. Covers security, availability, processing integrity, confidentiality, and privacy.
Known Concerns
  • Records meetings — workplace surveillance concerns
Last updated: 2026-03
How we score ethics:
Tools are evaluated across 11 categories based on public disclosures, third-party audits, regulatory actions, and documented incidents.
Good Bot = Top 25% of ethics scores
Bad Bot = Bottom 10% of ethics scores

User Ratings

G2
4.7/5600+ reviews
"Automatic meeting transcription and AI summaries mean no one has to take notes anymore."
Read reviews on G2
Capterra
4.5/550+ reviews
"CRM integration automatically logs meeting notes and action items. Great for sales teams."
Read reviews on Capterra
Product Hunt
4.6/5300+ reviews
"The bot joins meetings silently, transcribes everything, and creates searchable meeting intelligence."
Read reviews on Product Hunt
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